Help

Help

Quick answers, simple fixes, and a way to reach us if something’s gone wonky.

Nomtogether is in beta — if something feels a bit wobbly, you’re not alone. Tell us and we’ll fix it.

Fastest way to help us help you
  • What were you trying to do?
  • What happened instead?
  • Screenshot if you can

Getting started

Add your family, pick who’s eating, then get meal ideas that actually fit.

My Family profiles

Create profiles with preferences so meals stop being a nightly negotiation.

Recipes & preferences

How suggestions work, what to do if they feel “off”, and quick tweaks.

Troubleshooting

Login issues, buttons not working, pages looking odd — easy fixes first.

Getting started (the 60-second version)

  1. Add your family (even if it’s just you). Each person gets a little profile.
  2. Select who’s eating so suggestions match the right people.
  3. Pick a meal and get moving — no 40-minute scrolling required.

My Family profiles

What profiles are for

Profiles help Nomtogether suggest meals that work for the people actually eating — not some imaginary dinner party.

  • Handle fussy eaters without cooking three separate dinners
  • Keep track of preferences
  • Make “who’s eating?” decisions quick

Tip

Start simple: add 2–3 likes + 2–3 dislikes. You can refine later once you see suggestions.

Recipes & preferences

Why am I seeing meals that don’t match us?

Usually it’s because profiles are missing a preference, or the wrong people were selected as “eating”.

  • Double-check who’s selected on the “Who’s eating?” screen
  • Add a couple more dislikes (even “no mushrooms” helps)
Can I change preferences later?

Yep — tweak them anytime. Real families change their minds hourly, we get it.

I’m getting stuck choosing… help?

Use the “good enough” rule: pick something that works for most people tonight. If you want, email us and tell us what you’d like the “decision helper” to do.

Troubleshooting

The page looks weird / buttons don’t work
  • Refresh the page
  • Try a different browser (Chrome/Safari usually behave best)
  • Try private/incognito mode (helps rule out extensions)
I can’t log in
  • Try “Forgot password”
  • If it still fails, email us and include the email address you used to sign up
Something is clearly broken

Email info@nomtogether.com with:

  • What you clicked
  • What you expected
  • What happened
  • A screenshot if possible

Send feedback

If something feels confusing, annoying, or just “not quite right”, tell us. This helps shape the product.

Feedback form

Pop it in below and we’ll read every message.

Prefer email?

No problem. Email us anytime: info@nomtogether.com

If it’s a bug, screenshots are gold ⭐

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